Saturday, February 21, 2009

Share Our Vision/Quality Involves The Totality Of A Patient’s Experience

Share Our Vision
Dedication to the smallest detail results in your comfort, convenience, rapid relief and excellent outcome. Everything you say to us is met with confidentiality, respect, and responsiveness. It is our vision and commitment to you to restore the humanity, the compassion to your medical care. We are there for you when you need us. We treat you as we would wish to be treated.

Quality Involves The Totality Of A Patient’s Experience

Quality can be defined and measured in many ways. At KLINIK NAJAT, quality is not just a simple measure. Quality is a comprehensive look at all aspect of a patient’s experience. Our patients seek excellence in care, the best medical knowledge and experience plus the kindness and hope offered by our staff. Quality can be measured in the outcomes achieved such as morbidity rates and post surgical infections; in the volume of patients successfully treated who have complex diagnoses and procedures; and in the safety record of the institution. Quality can also be measured in other ways such as the amount of time spent with each patient; making sure the patient is treated with respect, kindness and dignity by every member of the KLINIK NAJAT team.

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